ID Theft & Account Fraud - Leader's Guide. This 21-page backgrounder guide is written in question-and-answer format to help you anticipate frequently asked questions about identity theft and account fraud. Reading this guide can help prepare you for in-service or train-the-trainer presentations. Topics include an overview of ID theft and account fraud, how to prevent ID theft, advice for victims and helpful ID theft resources that you can use to find more information or to file complaints.

How to Complain. Consumer Action has updated its perennial favorite guide, How to Complain. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.

You Can Buy a Home - The keys to homeownership (Vietnamese). Mua nhà là một trong những mua sắm quan trọng nhất của quý vị. Trong cẩm nang này, chúng ta bàn đến những chủ đề chính cho người chủ gia cư tương lai, kể cả sự chuẩn bị cho việc mua nhà, dự đoán phí tổn nhà cửa, tìm đúng căn nhà, chọn lựa nợ nhà và đề nghị mua.

Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

You Can Buy a Home - The keys to homeownership (Chinese). Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

You Can Buy a Home - The keys to homeownership (Korean). 주택 구입은 여러분 생애에 있어서 가장 중요한 구매 중 하나입니다. 이 소책자는 주택 구입 준비, 예상 주택 소유 비용, 적합한 주택 찾기, 모기지론 받기, 그리고 구입 절차 등의 예비 주택 소유주를 위한 중요 정보에 대해 설명하고 있습니다.

Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.