On Our Radar
In this section called "On Our Radar," Consumer Action shares thought-provoking and informative issues on a variety of topics. You can add your thoughts and comments.IMPORTANT NOTE: The issues presented in "On Our Radar" and the comments of our guests do not necessarily state or reflect the views of Consumer Action.
Postings
The Arbitration Trap: Credit Cards Companies Ensnare Consumers
Consumers who seek justice in disputes with their credit card companies shouldn’t expect to find it in binding mandatory arbitration (BMA); in cases decided in California by a major arbitration firm over a four-year period, consumers lost 94 percent of the time, according to a new Public Citizen report .
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