Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Ohio - Department of Insurance, Office of Consumer Services
  The mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
  
  
• Oklahoma - Insurance Department
  The Oklahoma Insurance Department protects and enhances the financial security of Oklahoma and Oklahomans. The Consumer Assistance/Claims Division processes and investigates all complaints lodged by the public against insurance companies. This division also answers routine requests for information concerning insurance companies and policies.
  
  
• Orange County 211
  2-1-1 Orange County, a nonprofit 501(c)(3) organization, provides a comprehensive information and referral system that links Orange County residents to community health and human services and support. Designated by the California Public Utilities Commission as the provider of this nationally recognized service, 2-1-1 Orange County makes the system available 24 hours a day, seven days a week to the 3,000,000 residents of this community.
  
  
• Oregon - Insurance Division
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.