Outreach & Training

Under the direction of Mikael Wagner, Director of Training and Outreach, Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach… Read More »

 

Training Tools

The following tools, games and activities have been developed by Consumer Action's outreach and training staff for use in trainings and workshops.

 
  • Helpful Resources for Consumer Action Financial Literacy Workshop Leaders (Aug 16, 2010)
    Handout: Key Basic Steps to Help Improve Personal Finances This one-page sheet by Consumer Action describes concrete steps that consumers…
  • Rebuilding Credit Crossword Game (Aug 06, 2010)
    The Rebuilding Credit Crossword Game can be downloaded from the "Download PDF" field below. You can use this exercise to…
  • 'How Adults Learn' PowerPoint Slides & Handout (Jul 30, 2010)
    Adults learn differently. These slides can help trainers understand how to communicate and reach adults as well as tips and…
  • ID Theft Quiz (Sep 27, 2007)
    Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about…
  • Fraud Bingo Game (Sep 12, 2007)
    Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and…
  • Educational training modules (Aug 28, 2007)
    Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial…
  • Teaching Adults - PowerPoint presentation (Aug 28, 2007)
    An effective trainer is an orchestrator who ensures that participants feel welcome and are treated as equals and with respect.…

 

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