Consumer Action Publications

Consumer Action creates award-winning multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than a million of our publications through a national network of 7,000 community organizations. Non-profit and community-based agencies may order these free publications in bulk by clicking here for downloadable order forms or online ordering instructions.

2008

April

01
How to Avoid Becoming a Victim of Insurance Fraud Cover

How to Avoid Becoming a Victim of Insurance Fraud A Consumer Guide for Asian Americans.

An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud.

What Asian Americans Should Know About Insurance Fraud Cover

What Asian Americans Should Know About Insurance Fraud A Training Manual for Community-Based Organizations.

An 8-page, illustrated manual written to help agency staff answer their clients’ questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer’s questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations.

2007

July

13
You can buy a home - The keys to homeownership (Cambodian) Cover

You can buy a home - The keys to homeownership (Cambodian).

Buying a home is one of the most important purchases you’ll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

You can buy a home - The keys to homeownership (Laotian) Cover

You can buy a home - The keys to homeownership (Laotian).

Buying a home is one of the most important purchases you’ll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

January

04
Before You Buy a Home (2006) Cover

Before You Buy a Home (2006).

Checklist of items for homebuyers who have already found a home they wish to buy. Topics include checking neighborhoods, verifying building permits, using a home inspector, and considering all costs of homeownership.

2006

October

26
ID Theft Quiz Cover

ID Theft Quiz.

The ID Theft Quiz Game is a fun way to teach important concepts about this prevalent form of fraud.

2001

June

01
It’s Your Health - How to get the most out of your HMO Cover

It’s Your Health - How to get the most out of your HMO.

A 16-page, illustrated booklet that describes doctor-patient relationships, knowing what is usually covered in HMO plans, standing up for your rights, and how to handle quality-of-care issues. Includes a 17-point coverage checklist.

It’s Your Health - How to get the most out of your HMO (Spanish) Cover

It’s Your Health - How to get the most out of your HMO (Spanish).

Una guía ilustrada de dieciséis páginas que describe en qué consiste la cobertura de HMO, la relación médico-paciente, cómo defender sus derechos y cómo manejar los problemas de calidad en el cuidado de la salud. Incluye una lista de diecisiete asuntos de cobertura.

1998

April

Questions & Answers about Life Insurance Cover

Questions & Answers about Life Insurance A training manual for community-based advocates.

An 8-page manual written to help agency staff answer their clients’ questions about life insurance.

A Few Facts About Life Insurance Cover

A Few Facts About Life Insurance How to Get the Coverage you Really Need.

A fact sheet that discusses several elements of life insurance: who needs it; how to shop for it; how much coverage one needs; differences between Term insurance and Cash-value insurance; and insurance discrimination.

 

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