Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 

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O | P | Q | R | S | T | U | V | W | X | Y | Z

  • California - Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

  • California - Department of Managed Care
    The Help Center at the Department of Managed Health Care explains your health care rights and helps you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.

  • California Health Advocates
    California Health Advocates is a Medicare advocacy and education organization in California. They are a non-profit and receive financial support from a broad range of private and public organizations. Their work includes advocacy & policy and education.

  • California Online Directory
    The California Online Directory is a service provided by the California Department of Technology. The Online Directory provides access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search.

  • California- Insurance Regulator
    Contact about complaints or questions concerning the insurance industry, including brokers and agents. Free rate surveys available to the public. (Also send copies of written complaints about insurance rates to the Attorney General’s office; it is a Proposition 103 watchdog agency. Complaints against HMOs not licensed as insurance companies go to the Department of Corporations.)

  • Centers for Medicare & Medicaid Services (CMS)
    The Centers for Medicare & Medicaid Services (CMS) ten Field offices reorganized in February 2007 moving from a geography-based structure to a Consortia structure based on the Agency's key lines of business: Medicare health plans, Medicare financial management, Medicare fee for service operations, Medicaid and children's health, survey & certification and quality improvement. The intent of the new structure is to improve performance through uniform…

  • Coalition Against Insurance Fraud
    A broad-based coalition of insurance companies, consumer groups, and government organizations working to implement new and existing laws and regulations that will directly and indirectly prevent or deter insurance fraud. The site offers consumer tips, news on insurance fraud, and regulatory and legislative news.

  • Connecticut - Consumer Affairs Department of Insurance
    The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.

 
 
 

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