Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Nebraska - Department of Insurance
  The mission of the department is to safeguard those affected by the business of insurance through the fulfillment of our statutory obligations and by promoting the fair and just treatment of all parties to insurance transactions.
  
  
• Nevada - Division of Insurance, Consumer Service Section
  The Consumer Services Section of the Nevada Division of Insurance handles all requests for consumer assistance. They can help you understand your policy and answer any questions you might have regarding claims or companies.
  
  
• New Hampshire - Department of Insurance
  The mission of the New Hampshire Insurance Department is to promote and protect the public good by ensuring the existence of a safe and competitive insurance marketplace through the development and enforcement of the insurance laws of the State of New Hampshire. We are committed to doing so in an honest, effective and timely manner.
  
  
• New Jersey - Department of Banking and Insurance
  The mission of the Department of Banking and Insurance is to regulate the banking, insurance and real estate industries in a professional and timely manner that protects and educates consumers and promotes the growth, financial stability and efficiency of those industries. The New Jersey Department of Banking and Insurance is committed to protecting and educating consumers regarding insurance, money matters and real estate transactions.
  
  
• New Mexico - Department of Insurance
  The mission of the Division of Insurance of New Mexico is to provide convenient access to consumers to reliable insurance products which are underwritten by dependable and financially sound companies. They strive to ensure that these companies have a proven history of fair and reasonable rates and are represented by trustworthy and qualified agents. They are committed to consumer protection and fraud prosecution and deterrence.
  
  
• New York - Insurance Department
  The Insurance Department is responsible for supervising and regulating all insurance business in New York State. The Department’s mission is to: * Ensure the continued sound and prudent conduct of insurers’ financial operations; * Provide fair, timely and equitable fulfillment of insurer obligations; * Protect policyholders from financially impaired or insolvent insurers; * Eliminate fraud, other criminal abuse and unethical conduct in the industry; and…
  
  
• North Carolina - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
  
  
• North Dakota - Insurance Department
  The mission of the North Dakota Insurance Department is to protect the public good by fairly and effectively administering the laws of North Dakota. They are committed to vigorous consumer protection efforts while fostering a strong, competitive marketplace that provide consumers with choices and access to high-quality insurance products and services at competitive prices. In pursuit of our mission, they will treat all of our…