Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Washington

These are the results for insurance specific consumer resources for DC. The listing is grouped by primary service category, then sorted alphabetically.

Consumer Information

• Families USA
  The organization is committed to comprehensive reform of health and long-term care and works to educate and mobilize consumers on those issues. It has two grass roots advocacy networks - asap! and HealthLink USA - and develops and distributes publications as well. (Washington, DC)
  
• Federal Emergency Management Agency
  

  FIMA manages the National Flood Insurance Program (NFIP) and a range of programs designed to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from floods, earthquakes, tornadoes, and other natural disasters.

  Mitigation focuses on breaking the cycle of disaster damage, reconstruction, and repeated damage. Mitigation efforts provide value to the American people by creating safer communities and reducing loss of life… (Washington, DC)
  

Consumer Protection

• District of Columbia - Department of Insurance and Securities Regulation
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also… (Washington, DC)
  

Financial Services

• Federal Deposit Insurance Corporation (FDIC)
  Contact about complaints against state-chartered banks that are not members of the Federal Reserve System and for information on deposit insurance. (Washington, DC)
  

Health Care

• Families USA
  The organization is committed to comprehensive reform of health and long-term care and works to educate and mobilize consumers on those issues. It has two grass roots advocacy networks - asap! and HealthLink USA - and develops and distributes publications as well. (Washington, DC)
  

Health, Diet and Fitness

• Families USA
  The organization is committed to comprehensive reform of health and long-term care and works to educate and mobilize consumers on those issues. It has two grass roots advocacy networks - asap! and HealthLink USA - and develops and distributes publications as well. (Washington, DC)
  

Insurance

• American Association of Retired Persons (AARP)
  AARP is a membership organization dedicated to enhancing the experience of aging through advocacy, information, and services. (Washington, DC)
  
• Coalition Against Insurance Fraud
  A broad-based coalition of insurance companies, consumer groups, and government organizations working to implement new and existing laws and regulations that will directly and indirectly prevent or deter insurance fraud. The site offers consumer tips, news on insurance fraud, and regulatory and legislative news. (Washington, DC)
  
• District of Columbia - Department of Insurance and Securities Regulation
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also… (Washington, DC)
  
• Federal Emergency Management Agency
  

  FIMA manages the National Flood Insurance Program (NFIP) and a range of programs designed to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from floods, earthquakes, tornadoes, and other natural disasters.

  Mitigation focuses on breaking the cycle of disaster damage, reconstruction, and repeated damage. Mitigation efforts provide value to the American people by creating safer communities and reducing loss of life… (Washington, DC)
  

Insurance Regulators

• District of Columbia - Department of Insurance and Securities Regulation
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also… (Washington, DC)
  
• National Association of Insurance Commissioners (NAIC)
  The mission of the NAIC is to assist state insurance regulators, individually and collectively, in serving the public interest and achieving the following fundamental insurance regulatory goals in a responsive, efficient and cost effective manner, consistent with the wishes of its members: - Protect the public interest; - Promote competitive markets; - Facilitate the fair and equitable treatment of insurance consumers; - Promote the reliability,… (Washington, DC)
  

Safety

• Federal Emergency Management Agency
  

  FIMA manages the National Flood Insurance Program (NFIP) and a range of programs designed to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from floods, earthquakes, tornadoes, and other natural disasters.

  Mitigation focuses on breaking the cycle of disaster damage, reconstruction, and repeated damage. Mitigation efforts provide value to the American people by creating safer communities and reducing loss of life… (Washington, DC)
  

Seniors

• American Association of Retired Persons (AARP)
  AARP is a membership organization dedicated to enhancing the experience of aging through advocacy, information, and services. (Washington, DC)