• Most nursing homes overstated staffing for years. Most nursing homes had fewer nurses and caretaking staff than they had reported to the government for years, according to new federal data, bolstering the long-held suspicions of many families that staffing levels were often…
  • How to cope with old medical debt. My kids got a great report from the dentist at their last checkup. From the receptionist? Not so much. When I went to make an appointment for their next cleaning in six months, she shocked…
  • States fill holes Washington is making in Affordable Care Act. Several states are erecting barriers against rules the Trump administration is writing to promote short-term health plans that are comparatively inexpensive because they lack benefits and consumer protections guaranteed by the ACA. And some states,…
  • Consumer Action INSIDER - July 2018. This month's INSIDER promotes our new education modules on disaster preparedness for homeowners/rents and on how to evade scammers; tells the tale of a consumer who was given the runaround by his home warranty company when he needed a hot water heater; updates readers on the latest happenings at the Consumer Financial Protection Bureau (which is currently under assault by its own director); gives information on our "coalition efforts" and lists the latest lawsuit settlements from our Class Action Database.


  • Retiring with debt? More Americans are.. Carrying a boatload of debt, facing job cuts and dealing with bad health news make it tougher to pay the bills in retirement than many expect, even long after the Great Recession officially ended in…
  • Consumer watchdog agency needs to get back to doing its job. Recently, the president nominated a Consumer Financial Protection Bureau (CFPB) director: Kathy Kraninger, an ally of the current acting director who has no previous consumer protection experience. The nomination announcement clarifies the essential role of the…
  • Trump taps budget aide to head Consumer Bureau. The White House on Saturday said it would nominate Kathy Kraninger, a White House budget official, to serve as the next director of the Consumer Financial Protection Bureau, in a push to continue scaling back…
  • Is the gig economy a myth?. A new survey by the Bureau of Labor Statistics found that, in 2017, the share of workers in “alternative employment arrangements” (gig jobs and other) was 10.1 percent of total employment, almost exactly what it…
  • Credit freezes will soon be free for everyone. Starting this fall, the big three credit reporting agencies — Equifax, Experian, and TransUnion — will be required to let you freeze your credit file for free. A freeze can help prevent identity thieves from…

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